You can now call HBL PhoneBanking and save a trip to the branch. Your query will be resolved in a single telephone call from anywhere and at anytime. For details on features and benefits please see below.
HBL PhoneBanking services for Deposit Account customers:
You can use the Interactive Voice Response (IVR) system or talk to our PhoneBanking Officers to:
* Get your account balance
* Get information about the last 5-10 transactions carried out on your account
* Request your bank statement, either through fax or email(as supplied in your
subscription form)
* Get details of your transactions from the last 6 months on each of
the accounts listed on your subscription form
* Change and/or modify your contact details
* Transfer funds between your own accounts (as listed in the subscription
form) or from your account to a third party account (as listed in the Third
Party Authorization Form)
* Transfer funds from your own account to an account in another bank under
the 1-Link network (Inter Bank Funds Transfer)
* Generate your own choice of ATM Pin without filling a request at your branch
* Inquire about our product offerings
* Lodge a complaint in case of any inconvenience
* Inquire about the daily accounts related profit rates and currency exchange
rates
* Request a number of physical instruments and/or branch banking related services
that you might require, including:
Pay Order
Demand Draft
Statement
Balance Certificate
Cheque Book
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